999dd's Terms and Conditions

1 General Terms & Conditions

By using the 999dd website (https://999dd.pro) and its mobile application, you automatically agree to these Terms and Conditions, which constitute a legally binding agreement. Please read this document in full before using the 999dd platform.

If you disagree with any part of these terms, please refrain from using 999dd. 999dd reserves the right to update these terms at any time, and the revised terms published on the website will apply immediately upon change.

2 Account Register

To create an account on 999dd, you must register with accurate and truthful information. Accounts created with false information may be terminated at any time and any funds held may be forfeited.

• You must provide your real name, correct mobile number, and date of birth at the time of registration.
• Each individual may only operate one account.
• Sharing or renting your account with or to another person is strictly prohibited.
• You are solely responsible for the security of your account.
• If you notice any suspicious activity on your account, contact 999dd support immediately.

999dd may request a national ID or other identity documents for verification at any time. Failure to submit the required documents within the specified timeframe may result in a temporary account suspension.

3 Financial Transactions

999dd supports popular mobile banking methods available in Bangladesh — including bKash, Nagad, Rocket, and USDT — for deposits and withdrawals. All transactions will be processed in BDT or the equivalent value.

• The minimum deposit amount is BDT 300 and the minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 1–24 hours.
• Withdrawals are preferred via the same payment method used for the original deposit.
• Funds cannot be sent to a third-party account; withdrawals will only be processed to your own verified account.
• For suspicious transactions, 999dd may request additional verification and processing may be delayed.
• There are no hidden fees on deposits or withdrawals; however, your payment provider may apply their own charges.

Any funds credited to your account in error due to a technical fault may be reclaimed by 999dd. You will be notified if this occurs.

4 Bonuses & Promotions

999dd offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, referral bonuses, and VIP rewards. Each bonus comes with its own terms and conditions, which will be clearly communicated at the time of the offer.

• Wagering requirements must be met before a bonus can be withdrawn.
• Attempting to claim the same bonus multiple times or abuse any bonus offer will result in the bonus being voided.
• Bonuses may only be used on specific games at 999dd and may not apply to all games.
• Bonus validity is generally between 7 and 30 days; any expired bonus will be cancelled automatically.
• To receive a referral bonus, the referred friend must successfully register and complete their first deposit.

5 Gaming Rules

All games available on 999dd are operated by third-party software providers. Game outcomes are determined by Random Number Generator (RNG) technology, ensuring they are fully impartial and verifiable.

• The RTP (Return to Player) information for each game is available in the game section.
• If a game is interrupted mid-session due to a network issue, 999dd will attempt to restore it.
• In Live Casino games, the dealer's decision is considered final.
• Tournament-specific rules will be published separately and serve as a supplement to these Terms and Conditions.
• If a technical error occurs during a game, the result of that round may be voided.

6 Prohibited Conduct

999dd is committed to maintaining a fair and safe gaming environment. The following behaviors are strictly prohibited and will result in account termination:

• Creating multiple accounts to take advantage of bonus offers.
• Using bots or automated software to play games.
• Colluding or conspiring with other players to manipulate game outcomes.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Using 999dd for money laundering or any illegal financial transactions.
• Harassing other users or using abusive language.
• Attempting to hack or gain unauthorized access to 999dd's systems.

7 Account Closure & Suspension

You may close your account at any time by contacting 999dd support. Upon voluntary closure, any available balance will generally be refunded, excluding bonus balances.

• If an account is closed due to a terms violation, the remaining balance may be forfeited.
• Accounts will be temporarily suspended if verification documents are not provided.
• An inactivity fee may apply to accounts that have been dormant for an extended period (more than 12 months).
• Activating Self-Exclusion will block access to your account for a specified period.

8 Limitation of Liability

999dd strives to deliver the highest standard of service. However, 999dd is not liable in the following circumstances:

• Interruptions to games or transactions caused by the user's own device or internet issues.
• Delays caused by third-party payment gateways or banks.
• Temporary service interruptions due to unexpected server downtime or technical issues.
• Loss of password or account details due to the user's own negligence.

For any disputes, please contact 999dd directly to seek a resolution. We are committed to providing a fair and prompt outcome at all times.

9 Responsible Gaming

999dd believes gaming is for entertainment, not a solution to financial problems. We encourage all players to game responsibly. If you or someone you know is struggling with a gaming problem, please use 999dd's responsible gaming tools.

• Set deposit limits to help manage your spending.
• Enable Session Time Limit.
• Take a temporary break or use self-exclusion options when needed.
• If you notice signs of problem gambling, please seek professional support.

10 Policy Updates

999dd reserves the right to modify these Terms and Conditions, in whole or in part, at any time. The updated version published on the website will take immediate effect. Users will be notified of significant changes via email or platform notification.

Continued use of 999dd after any changes have been made will be taken as your acceptance of the updated Terms and Conditions. We recommend checking this page regularly.

If you have any questions about these Terms and Conditions, please contact the 999dd support team. Our support team is available 24/7, seven days a week.